This Privacy Policy outlines how Carzella (“we”, “our”, “us”) collects, uses, and protects your information when you use Carzella.shop. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:
Personal information (name, email address, phone number, billing/shipping address)

Payment information (processed securely through third-party providers)

IP address and browser details

Order history and preferences

Cookies and usage data

2. How We Use Your Information

We use the information collected to:
Process orders and payments

Deliver products and rental services

Communicate with you regarding your orders or inquiries

Improve our website experience

Send updates, offers, or newsletters (with your consent)

Comply with legal requirements

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic, enhance user experience, and personalize content. You can manage your cookie preferences through your browser settings.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with:
Trusted service providers (e.g., payment gateways, delivery partners)

Legal authorities when required by law

Third parties only with your explicit consent

5. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. All payment transactions are encrypted and processed via secure third-party gateways.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

7. Your Rights

You have the right to:
Access or update your personal data

Request deletion of your data

Withdraw consent for marketing emails

Lodge a complaint with a data protection authority

To exercise these rights, please reach out to us through our support channels.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website after changes constitutes your acceptance.